Refund Policy

Retail (B2C) Customers
 

• Returns accepted within 7 days of delivery

• Item must be unworn, unused, and in original condition

• Original packaging required

• Full refund issued upon inspection approval
   

After 7 days:

• Exchange or store credit only

Custom-made or specially sourced items are non-refundable once production or procurement begins.

B2B Transactions

Wholesale or B2B sales are subject to contractual terms.
Unless otherwise agreed in writing, B2B transactions are final.

Non-Returnable Items

• Custom jewelry

• Special orders

• Items altered or resized

• Items showing signs of wear